Just got my 12 foot sectional couch cleaned.I inquired about a cleaning when I purchased my Groupon. I was called back right away and we set up an Appt with a two hour window about a week or so later.On the morning of my appt date I was called and told that they can come by earlier if I was available. Then called again 20 minutes prior to their arrival.We negotiated a deal for a deep cleaning (note the Groupon is for a steam cleaning for a 5 footer). We worked out a fair price on the upgrade and larger couch. I was anticipating the upcharge of course.The job was thorough and I'm very happy with the work!I would definitely use them again and give my recommendation to anyone!
We recently were away for the holidays and our dog sitter left the dog for a little too long where there was an accident on our expensive New Zealand Wool handmade rug.We first had a company come in to do a professional cleaning job which was MOST disappointing. The carpet still spelled like dog urine and there was a terrible stain (worst than before they had cleaned it).Afterwards we called Ruven and NYC Steam Cleaning - they called me back the same evening and the next morning they picked up the rug. 7 days later the rug was returned in pristine condition, softer than it was before and looking brand new. Stains removed and all!I highly recommend NYC Steam Cleaning for a professional job with constant communication and more than fair pricing.A+
These guys do great work, on time. I had a tough time crunch and was worried that they won't finish but they crushed it!!!
Been a pleasure working with Reuven. Great experience, clean rugs, prompt service and delivery. Second time using him, would highly recommend them!
Really was surprised by the level of customer service and quality of cleaning for my carpet. I have these beautiful Persian rug that was a large footprint of 17 x 25 and had never had it cleaned. They gave me great advice on maintenance, picked up the carpet and dropped it off at a time that worked best for me even with my busy schedule. I recommend it. It was all too easy!
I highly recommend this company. Excellent work and very friendly and knowledgable people.They really saved my day today when a different company came to my home and tried to tell me that my carpet was so dirty that I needed an expensive deep power cleaning before they could steam clean it. I knew my carpet was not dirty and said I just wanted the basic steam cleaning package, and the other company just walked out on me after I had spent two days moving my furniture out of the rooms because I would not pay their up charge.When I called NYC Steam Cleaning I spoke with David who was very courteous and explained everything to me and said he would have someone at my house the same day. The technician Ari showed up perfectly on time as promised, was also very courteous and knowledgable, and my carpet looks better than I could have imagined. The price was also very fair for the service I received.
Hired NYC Steam/OnTime Cleaners for a 4800sq ft town house deep carpet cleaning and I must say they did an excellent job. They were on time, very professional, quick but thorough and I couldn't be happier. They've even been extremely helpful, organized and flexible in terms of scheduling since my client kept pushing back the date for cleaning for whatever reason, but OnTime Cleaners kept in touch and understood the constant schedule change. I'm very thankful for Yelp, it's literally my go to when searching for services, haven't had a disappointment yet.
I recently purchased a used couch on craigslist. The couch didn't have any stains, but it had some wear and started to fade in color. Now, my couch looks brand new!I found NYC Steam Cleaning through Groupon and was incredibly satisfied with not only their professionalism and service, but their knowledge. They worked with me very patiently to find the proper steaming process as to not ruin my couch and explained everything in the process. They were very attentive to keeping me updated on my appointment as to when they'll arrive and how long it will take.I would highly recommend this service to anyone that needs their furniture steam cleaned. I was very comfortable and trusted my couch in their hands, and they did not disappoint. They are very accommodating, fast, and friendly. Plus, being that I'm a student in the city, it helps that they also provide quality service for an affordable price.
First of all the guy they sent me made it so easyIt was like he was super problem solverHe was more into getting the job done than meIt was great to have a service that is professional on the phone , on time , reliable and they actually about the quality of there workHighest recommendations to this outstanding and exceptional company.
Absolutely one of the best experiences I've ever had getting a contractor to do some work for my place. When I called I had two huge stains on two irreplaceable couch pieces that were made by an artist as a gift. At first I was skeptical to be honest as they said they couldn't guarantee the stains would come out. The stains were a combination of oil/as well as some stains that occurred overtime. But they were able to get 100% of the stains out! The couches look like new and they were able to come to my place within 3 hours of time calling them.They were honest without any pushy customer service and would highly recommend!